Spa Etiquette
Arrival Times & Late Policy
To maximize your spa experience, we recommend arriving at least 15 minutes prior to your scheduled appointment time.
Please note that arriving late may result in a shortened treatment time out of respect for the next scheduled appointment.
Cell Phones
Out of respect for the tranquil atmosphere, we kindly request that you silence your mobile devices upon arrival. Additionally, we ask that you refrain from engaging in audible conversations while in the spa area. While we understand things come up, if you must accept a call, we ask that you step outside so as not to disrupt the experience of other guests.
Age Requirement to Obtain Services
Guests under the age of 18 must be accompanied by a parent or guardian to receive spa services. Certain treatments may have additional age restrictions; please inquire at the time of booking.
Child Supervision Policy
For the safety of all clients and to uphold the tranquil environment we aim to maintain, we cannot permit unsupervised children in the treatment rooms or common areas. If your baby or toddler accompanies you, please ensure they are supervised at all times, contained in a stroller or car seat/carrier.
For the safety of all parties, children under the age of 10 are not permitted in treatment rooms and must remain supervised in common areas.
Should children cause a significant disturbance, we reserve the right to request that you leave, as this poses a genuine risk to other clients' safety and disrupts our serene environment.
Animal Policy
To protect the safety of our guests and team members, we cannot permit pets in the spa under any circumstances. Service animals as defined by applicable laws are always an exception and are more than welcome in all areas of the spa.
Payments and Gratuities
Payment for spa services can be made via cash, credit card, or Apple Pay. Gratuities for exceptional service may be made via credit card during your checkout transaction, or alternatively, using cash or Venmo.
We offer these convenient payment options to ensure flexibility and ease for our valued guests. Your generosity is greatly appreciated and directly supports our team members.
Personal Belongings
While we pride ourselves on creating a safe environment, it's important to note that Victoria Roggio Beauty does not offer a locker room or lockers for storing personal belongings. Please take care to keep your items secure during your visit. Thank you for your understanding and cooperation.