Shipping policy

Thank you for shopping with Victoria Roggio Beauty. We are committed to providing you with a seamless shopping experience. Here’s what you need to know about our shipping policy:

Processing Time

Orders are processed within 1-2 business days. Please note that processing times may be extended during peak periods or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods and Costs

We offer standard, expedited, and overnight shipping options. Shipping costs are calculated based on the weight of the items and the delivery location. You can view shipping costs at checkout.

Delivery Timeframes

We ship to all U.S. addresses, including all 50 states and Puerto Rico. Domestic shipments are handled via UPS and USPS:

  • Standard Shipping: 1-5 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1 business day

We also proudly offer international shipping to over 220 countries and territories worldwide:

  • International Shipments: 1-3 business days, handled via DHL

  • Customs Duties, Taxes, and Other Fees: May be applicable for international shipments and are the responsibility of the recipient.

Please note that signature on delivery is a default requirement for all countries except Canada. There is no additional charge for Signature Required service.

Shipping Restrictions

Certain items may be restricted from shipping to specific locations due to local regulations.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

In the rare event of a delay, please contact our customer service team at shop@victoriaroggiobeauty.com for assistance.

Address Accuracy

Please ensure that your shipping address is correct before completing your purchase. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Delivery Issues

If you experience any issues with your delivery, please contact our customer service team at shop@victoriaroggiobeauty.com for assistance.

Damaged, Broken, or Expired Items

If your order arrives damaged, broken, or expired, please capture clear images and videos of the shipping box, internal packaging, and the affected item(s). Send these to shop@victoriaroggiobeauty.com for prompt assistance. These images and videos help us assess the situation and are essential for submitting claims to the shipping carrier. Additionally, they enable our team to review and improve our packing procedures, if necessary.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns & Refunds Policy.

Thank you for choosing Victoria Roggio Beauty. We appreciate your business and look forward to serving you!